Shipping policy

Shipping & Delivery Policy

Last updated: August 18, 2026

At NovaNest Store, we are committed to delivering your orders safely and on time.

Order Processing

Orders are processed after payment has been successfully confirmed. Orders are normally prepared for shipment within 1–3 business days.

Delivery Time

Delivery within Nigeria typically takes approximately 2–7 business days, depending on the customer's location and the courier service.

Delivery to some remote locations may take longer.

Delivery Charges

Delivery fees are calculated based on the customer's delivery location and the size or weight of the order. Any applicable delivery charges will be displayed or communicated before the order is dispatched.

Tracking

Where tracking is available, customers will receive their tracking information after the order has been shipped.

Delivery Delays

Delivery times are estimates and may be affected by circumstances outside our control, including courier delays, public holidays, weather conditions, or other unforeseen circumstances.

If your order is significantly delayed, please contact us so we can assist you.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery information when placing an order. NovaNest Store may not be responsible for delays or additional costs resulting from incorrect or incomplete delivery information.

Contact Us

If you have questions about your delivery or order, please contact NovaNest Store through the contact information provided on our website.